Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@basurishop.com. Please note that returns will need to be sent to the following address: 127 Rue Louis Bleriot 34430 ST JEAN DE VEDAS France.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@basurishop.com

Exchanges
Accept exchanges

Product condition
New only

Window
30 days

Method
By mail

Return label
Download and print, Free

Restocking fees
No cost

Refund processing time
10 days

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14-day cooling-off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact & Support

© 2026 SUV 4X4 CUSTOM
SARL – Capital social: €5,000
RCS Montpellier: 820 104 503
Managing Director: Abdelkader CHERIFI
VAT: FR89820104503

Business Address:
127 Rue Louis Blériot, 34430 Saint-Jean-de-Védas, France

Phone: +33 6 64 98 72 09
Enail: info@basurishop.com

Business Hours (CET – France):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday, Sunday & Public Holidays: Closed.
Orders placed outside business hours are processed on the next business day.

Order Cut-Off & Shipping:
Orders placed before 5:00 PM (Mon–Fri) are dispatched the same business day.
Delivery times depend on product availability and destination.Estimated delivery dates are shown at checkout.